---
title: "Voice Cloning — AVCodex Docs"
description: "Voice Cloning — AVCodex documentation for AV integrators, programmers, and ops teams."
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[Docs](/docs)/ Guides / Voice & Phone 

# Voice Cloning

Last updated · MAR 2026 · [Read as Markdown](/docs/guides/voice-cloning.md)

A cloned voice is the difference between an AI that sounds generic and one that sounds like your firm. A managed-services AV company can clone the voice of its lead programmer for a tier-1 troubleshooting line. A higher-ed AV team can clone the campus AV director for a classroom support hotline. AVCodex uses ElevenLabs Instant Voice Cloning. No training phase. Ready in seconds.

> **Warning:** Voice cloning requires a Studio plan or higher.

## [How it works# ](#how-it-works)

1.  Record or upload a short audio sample (1 to 2 minutes).
2.  ElevenLabs analyzes vocal characteristics (pitch, timbre, prosody, accent).
3.  A custom voice is generated instantly.
4.  Select it as your voice agent's voice.

Cloned voices are shared across all agents in your AVCodex organization.

## [Creating a custom voice# ](#creating-a-custom-voice)

**1\. Open voice settings**

Go to your agent's **Build** page and open the **Voice** card. Voice mode must be enabled.

**2\. Add custom voice**

Find the **Custom Voices** section and click **Add Custom Voice**.

**3\. Record or upload audio**

Choose one method.

**Browser recording** (recommended):

-   Click Record and speak naturally for 1 to 2 minutes.
-   Re-record if needed.

**File upload**:

-   Upload a pre-recorded audio file.
-   Supported formats: WAV, MP3, M4A, OGG, WebM, FLAC.
-   Maximum file size: 50MB.

**4\. Name and create**

Give your voice a memorable name ("Service Manager Rachel", "Programming Lead Danny", "Front Desk Persona"). Click **Create Voice**. The voice is available immediately.

**5\. Select the voice**

In the voice selection dropdown, your custom voices appear at the top. Select one to use with the agent.

## [Recording tips for best quality# ](#recording-tips-for-best-quality)

The quality of the clone depends entirely on the quality of your sample.

### [Duration# ](#duration)

-   **Optimal:** 1 to 2 minutes.
-   **Too short** (under 30 seconds): may lack vocal variety.
-   **Too long** (over 5 minutes): can introduce instability.
-   The AI captures characteristics best from concise, focused samples.

### [Environment# ](#environment)

-   Record in a quiet room with soft furnishings. Curtains and carpets reduce echo.
-   Turn off fans, AC, and notifications.
-   Close windows to block outside noise.
-   The AI replicates everything it hears. Background noise becomes part of the voice. A treated voiceover booth or a small carpeted office is ideal. The rack room is not.

### [Microphone technique# ](#microphone-technique)

-   Position the mic about 20cm away (two fists).
-   Speak slightly off-axis to reduce plosives (hard P's and B's).
-   Use a pop filter if you have one.
-   Avoid breathing directly into the mic.
-   A Shure MV7 or similar dynamic broadcast mic is a good baseline. The conference room ceiling array is not.

### [Audio quality# ](#audio-quality)

-   Peak levels: -6dB to -3dB. Loud parts must not clip.
-   Avoid clipping and distortion at all costs. The AI cannot recover from it.
-   Standard sample rate (44.1kHz or 48kHz) works well.

### [Delivery# ](#delivery)

-   Hold a consistent tone and energy throughout.
-   Don't switch between animated and subdued delivery.
-   Read with natural pacing. Not robotic, not theatrical.
-   Use your own writing for a natural rhythm. A page from one of your SOPs or a section of a programming guide read aloud works well.

## [Managing custom voices# ](#managing-custom-voices)

-   **Delete a voice.** Remove it from your organization's library at any time. This also removes it from ElevenLabs.
-   **Multiple voices.** Create as many custom voices as your plan allows.
-   **Cross-agent usage.** Every agent in the organization can use any custom voice.
-   **Audio privacy.** Your recording is stored encrypted and never shared publicly.

## [Troubleshooting# ](#troubleshooting)

**Voice doesn't sound right?**

-   Re-record with cleaner audio (less background noise, no clipping).
-   Try a longer sample (aim for 1 to 2 minutes of natural speech).
-   Hold consistent tone throughout the recording.

**Voice not appearing in selection?**

-   Confirm creation completed successfully.
-   Refresh the voice settings page.
-   Verify you're on a Studio plan or higher.

**Upload failing?**

-   Check file size (max 50MB).
-   Verify the file format (WAV, MP3, M4A, OGG, WebM, FLAC).
-   Try a different format or re-export the audio.

> **Note:** For voice agent configuration, see the Voice Agents guide.

\*AVCodex · Your AV expertise. Amplified by AI.\*

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On this page

-   [How it works](#how-it-works)
-   [Creating a custom voice](#creating-a-custom-voice)
-   [Recording tips for best quality](#recording-tips-for-best-quality)
-   [Duration](#duration)
-   [Environment](#environment)
-   [Microphone technique](#microphone-technique)
-   [Audio quality](#audio-quality)
-   [Delivery](#delivery)
-   [Managing custom voices](#managing-custom-voices)
-   [Troubleshooting](#troubleshooting)

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